Refund Policy
RETURN FOR REFUND(Non Sales Styles Only)
- Remove from your feet or your kids.
- Send us an email to customerservices@vivobarefoot.co.za with your order number and Refund request .
- Please ensure your order reference is inside the return box.
- Returns for REFUND may be subject to a 10% Repacking FEE
Return , within 10 days of purchase , unworn or unused, with tags, and in its original packaging to:
VIVOBAREFOOT
Shop 1 Cavendish Place
12 Cavendish Street , Claremont , Cape Town , 7800
Tel :021-6740497
- Don't stress life is supposed to be easy.
- Confirm if you would like a Refund or Store Credit
Returns for refund : If you paid by Bank EFT or SnapScan please provide your Banking Details for the refund which will take 3 - 5 days.
SALES/CLEARANCE ITEMS : IN STORE CREDIT ONLY
Should you opt for a Store Credit (fully transferrable) we will provide you the coupon code which will NOT have any expiry date.
Important Notice:Please note that products that have been worn OUTSIDE are considered USED and cannot be sent back for refunds.
Discount Codes cannot be refunded for cash